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Item Availability
A product's availability is clearly noted on the Product page
as "Available," or "Special Order." Most items on our site are In
Stock and ready to ship. Some items are either temporarily
out-of-stock (Advanced Sale items), are not available for shipment
until a specific release date provided by the manufacturer
(Release Date items), or require extra time for sizing or other
adjustments (Special Order items). For more information, please
read the details below.
In-Stock Items
Most orders for In-Stock items begin the order process as soon
as your online purchase is completed. Your In-Stock item will be
shipped once the item is located in stock, your payment is
approved, and the receiving address is verified.
After your order leaves our warehouse, delivery times vary
according to the shipping method you select during checkout and
the location of your shipping address. You will be charged for
every item before it is shipped to you. Please note that the
delivery period vary from one to three weeks.
Advanced Sale Items
Advanced Sale items are items that are not yet in stock, but
available for advanced purchase on our site. An Advanced Sale item
you order is shipped directly to you once it is in stock. You will
be notified of the status of your Advanced Sale item via e-mail.
You will be charged for every item before it is shipped to you.
Expected shipment time (for example, "Advanced Sale: Buy now for
shipping in 4-6 weeks") is indicated on the Product Detail page.
After your order leaves our warehouse, delivery times vary
according to the shipping method you select during checkout and
the location of your shipping address.
Special Order Items
Special Order items require some additional time before they
can be shipped. Expected adjustment time (for example, "Special
Order: Add 3-4 weeks for adjustment") is indicated on the Product
Detail page. Your Special Order item will be shipped once your
item is ready, your payment is approved, and the receiving address
is verified. You will be notified of the status of your Special
Order item by e-mail.
Shipping Methods and Costs
Depending on the item(s) you purchase on www.craftcenter.org
and the location to which the items will be delivered, different
shipping methods will be available. Each shipping method has its
own restrictions and charges that will be applied to your order.
At checkout, you will be prompted to choose a shipping method for
your item(s). Shipping costs are dependent on the items in your
order and the shipping method you select. Your total shipping
charges will automatically compute during checkout prior to the
completion of your order.
Shipping costs for orders placed on this site are based on the
weight of the total order. You will be provided with the total
shipping cost for your order during Checkout.
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Standard Ground, normally 2-3 weeks by Bulgarian
Posts
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Standard Air, normally 1-2 weeks by Bulgarian
Posts
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DHL or TNT express courier services, up to 3
business days. These are special orders arranged by e-mail by the
customers.
Shipping Rules and Restrictions
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Orders are shipped usually by Bulgarian Posts and
take from 2 to 3 weeks.
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Please allow additional shipping and handling time
for all oversized items.
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You will be charged for every item before it is
shipped to you.
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Please e-mail
support@craftcenter.org , if you have any questions.
When your order is delivered you should
immediately inspect the carton for any potential damage that may
have occurred during shipment. Carefully inspect the packaging as
well as the contents of the package.
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