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30-Day Money-Back Guarantee
We want you to be fully satisfied with every item that you
purchase from
www.craftcenter.org . If you are not satisfied with an item
that you have purchased, you may return the item within 30 days of
delivery for a full refund of the purchase price, minus the
shipping, handling, gift wrap, or other charges.
The item must be returned in good condition, in original boxes
(whenever possible), and with all paperwork, parts and accessories
to ensure full credit.
After 30 days, please contact us via e-mail
support@craftcenter.org
Our Standard Return policies apply to all items.
Damaged or Defective Items
If you receive a damaged or defective item, contact a Customer
Service Specialist within 30 days of delivery at
support@craftcenter.org. Please supply the Specialist with your
order number and item number from your original confirmation
e-mail. The Specialist will also need your e-mail address.
www.craftcenter.org will make every reasonable effort to replace
the item in a timely manner. We cover shipping charges if there
was damage to the item due to shipping.
Credit
You can expect a refund in the same form of payment originally
used for purchase within 30 days of our receiving your returned
product. You will be refunded the shipping cost if the return is a
result of a manufacturer error or a shipping error on our part.
Returning an Item
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Pack the item securely in the original package, if
possible.
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Enclose the original packing list with the item.
If you cannot send your packing list, please include your order
number, billing name, and address with the item.
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All products must be returned in good condition,
in original boxes (whenever possible), and with all paperwork,
parts and accessories to ensure full credit.
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All return shipping charges must be prepaid. We
cannot accept C.O.D. deliveries.
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Ship the return package to:
Craftcenter.org
7 Hemus Street
Straldja 8680
Bulgaria
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You can expect a refund in the same form of
payment originally used for purchase within 30 days of our
receiving your returned product. You will be refunded the shipping
cost if the return is a result of a manufacturer error or a
shipping error on our part.
Our Standard Return policies apply to all items.
Product Warranties
Many of the items that are sold on www.craftcenter.org are unique
art of artisans. They don’t give any warranty but products with
unique value.
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